24/7 Roadside Assistance

April Pawling
Wed, 21 Feb 2024 12:58:00 +0000

Penske 24/7 Roadside Assistance

On-time delivery relies on consistent vehicle uptime, yet unforeseen issues can still happen.

In the unlikely event of a breakdown, one call to the Penske 24/7 Roadside Assistance team is all you need to keep moving.

Call 1-800-526-0798 for roadside assistance with your Penske equipment, such as a flat tire, mechanical problems, fluid leakage, etc.

For critical emergencies, please dial 911 immediately. We'll work with our service network to get your driver back on the road as soon as possible

When You Call Penske 24/7 Roadside Assistance, We'll:

Ensure the driver and product are safe

Identify the problem and dispatch emergency roadside assistance

Communicate with you and your driver, and provide online visibility of road-call status

Provide a comparable substitute delivery truck if needed

Put drivers and your load back on the road, typically within two hours

We Speak "Truck"

The Penske 24/7 Roadside Assistance call center is staffed by in-house Penske experts who speak and understand the specific problems your drivers may be experiencing. They maintain detailed reports to keep you informed of any changing status. Additionally, all calls are recorded. Customers may review call details if needed.

Not Near a Penske Service Center?

No problem. We have an extended network of more than 12,000 qualified service vendors who handle everything from repair to towing to load transfer. We keep you and your driver informed throughout, and follow up with accurate repair estimates.

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